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About the tools
Canny helps product teams collect feedback from customers, deduplicate requests, triage product signals, and understand which features customers are asking for. It works well as a feedback portal and product signal layer between customer conversations and roadmap decisions. Its strongest fit is teams that want product feedback to stop living in Slack threads, support tickets, Gong calls, and scattered notes.
FUNCTION
Product
Category
Productivity
Pricing model
Free Tier
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Their features
The Free plan is $0 per month and includes 25 tracked users, automatic feedback capture, and unlimited feedback. Pro starts at $79 per month when billed yearly and adds 100+ tracked users, product management integrations, and advanced privacy. Business is sales-led and adds 5,000+ tracked users, SSO integrations, and CRM integrations. Canny pricing is largely based on tracked users, and all current plans include unlimited posts, boards, and Contributor-role admin seats. Autopilot captures, deduplicates, and triages feedback, and it is included in all plans.
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Best for
Best for SaaS teams that need a clean feedback loop between users, customer-facing teams, and product management. It is especially useful when feature requests are coming from support, sales, and customer success but nobody has a clean view of volume, revenue impact, or status. It is less suitable as a full product management suite.
Note: This page was generated partially with AI and reviewed by a human. Errors may occur. We don't take responsibility for the tools' functionality, ethics, or business practices, and features may change after our last update. This information is provided for educational purposes only; how each tool is used remains the sole responsibility of its provider.
Information on this page is accurate as of last edit date:
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Call to action time.
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